Customer Development Executive Job in Skillzot

Customer development executive - Mumbai

Role & Responsibilities

One of the critical success factors of the portal is to ensure that there are an abundant number of detailed & credible profiles (for both - personal teachers & classes) to choose from, across the different categories (of music, dance, sports, etc - almost 30 to start with), so that it can help customers/students to make informed choices and value the differentiation.

Key responsibilities will be -

• Finding ways to increase the profile database - directly & indirectly
• Selling the idea, benefits and operations to teachers & classes, across categories (in Mumbai) so as to add on to the profile database
• Maintaining relationships with business accounts, whose profiles have been uploaded, to ensure
  • smooth partnership,
  • feedback for improvement/bottle-necks and
  • customer/client trouble-shooting.

Skills/Traits required

• Enthusiastic, out-going and genuinely friendly (loves people and interacting with people)
• Excellent communication skills, flair for writing is a plus
• Self-driven to achieve targets & goals
• Microsoft Excel/Powerpoint savvy
• Active on twitter and facebook (Active implies, daily usage/posts...the more followers/friends, the better...blog is a plus)

Benefits - you'll love us.. only if you believe in the following

• Flexible working hours - productivity measured by mutually agreed targets/goals set, not number of hours put in
• Competitive compensation
• It's a startup... so while you have a clear role defined, you get to
  • Expect varied cross-functional work (including customer service) - which will increase your learning curve. So we will help you learn if you're willing - that's a promise.
  • Wear multiple hats/don additional roles as we grow (depending on your interest/willingness) - which will truly help you expand your skills/knowledge and become a better professional in the long run
  • Be a part of shaping the growth of the company (and a larger cause/change) with feedback and ideas - which will be a mandatory expectation
• Fun culture - hey, in case you haven't noticed, skillzot's kinda non-academic skewed, what does that say about her and we really love stuff like movies, music, traveling, partying, doing new things, so we're gonna find ways to work and play
• Others - As we keep growing/adding our database, we'll figure ways to tie-up with teachers/classes of skills you want to learn... for free