Hospitality Customer Service Process Job in Sitel Group
Hospitality Customer Service Process
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
- Permanent
About Us
We are Sitel.
We connect brands with customers
4.5 million times every day.
From startups to Fortune 500 companies, we bring you closer to your customers at every step of the customer journey. With an unrivaled blend of empowered people and powerful technology, we deliver an end-to-end customer experience making memorable connections.
https://www.sitel.com/
Job Summary
Willingness to work in 24*7 RotationalShifts
Good Customer Service Skills
Good written and verbal communication skills in English
Fastworker
Ability to solve queries on the Go
Ok with flexible work timings
Ok to Travel and Work From Office
Good typing and email skills
HSC with minimum 6 months of any exp
Diploma
Graduate Fresher
No Post Graduates.
Experience : 0-1 Years
Fresher 's with Good communications skills can apply ( BSC IT,BSC Computer Science and Engineering Freshers are not eligible)
Primary Job Responsibilities
Resolving issues of the customers
Support Customers across the globe for queries on Hotel Bookings,Reservations, Stay,PAckages,etc
Skills/Knowledge/Abilities
Education
Experience Target
- Call Center experience a plus
Specialized Certifications
Fresher
2 - 4 Hires
