Client Relationship Manager Job in Site Learning India Pvt. Ltd.
Client Relationship Manager
Site Learning India Pvt. Ltd.
4+ weeks ago
- New Delhi, NCT
- Not Disclosed
- Full-time
- Permanent
Job Summary
- Maintain good relationships with clients so that the business can maximize leads.
- Identify key contacts at potential client companies to establish and foster relationships
- Participate in one-on-one meetings with clients to explain services to mould them into a converted lead.
- Understand the problems and challenges of clients and identify ways the business could address needs.
- Grow the business by identifying new sales and business development opportunities.
- Seek opportunities to cross-sell or upsell to existing clients.
- Monitor and assess the activities of our competitors to proactively satisfy and retain our clients.
- Provide excellent service to maintain a positive reputation for the business.
- Promptly resolve all customer s complaints and provide solutions.
- Set revenue targets and develop and strategize to fulfil them.
- Ability to build, foster, and maintain positive professional relationships
- Devotion to high-quality customer service
- Excellent interpersonal communication skills
- Keen analytical and research abilities
- Knowledge of relationship management best practices
- Problem-solving and conflict resolution capabilities
- Willingness to develop an in-depth understanding of the business and related services
- Bachelor s Degree in Business, Marketing, Management, or related field.
- 2-3 years of experience in a Sales or Customer Service Role
- Outgoing and customer-oriented attitude
Experience Required :
2 to 3 Years
Vacancy :
2 - 4 Hires
Similar Jobs for you
×
Help us improve TheIndiaJobs
Need Help? Contact us