Client Success Partners Job in Searce

Client Success Partners

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Job Summary Client Success Partner will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.Responsibilities
  • Operate as the lead point of contact for any and all matters specific to your customers

  • Build and maintain strong, long-lasting customer relationships

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

  • Forecast and track key account metrics

  • Managing a set of predefined customers & grow business in these accounts across all Technosoft Services. Identify and grow opportunities within existing accounts and collaborate with product sales specialists and cross functional teams for up-sell and cross-sell of Searce products and services

  • Responsible for renewals, customer engagement and high customer satisfaction

  • Keeping a close track on clients business strategies/feedback, market trend, competitive landscape and operating methods for constants business improvement.

  • Expertise in dealing with variety of sales situations & acquire clients on value based selling.

Preferred Qualification
  • Graduate degree (Preferably with an MBA in Sales & Marketing)

  • 2-4 years of experience in enterprise sales for technology services or products

  • Strong written and verbal communication skills

  • Ability to interact, converse and ideate with CTOs, CEOs, VPs and IT Directors

  • Expertise in recruitment, training & selection of sales professionals, experience in managing and grooming fresh talent and managing tight deliverables.

Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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