Process Trainer Job in Samaira Hr Solutions
Process Trainer
Samaira Hr Solutions
4+ weeks ago
- Pune, Pune Division, Maharashtra
- Not Disclosed
- Full-time
- Permanent
Job Summary
ROLE OBJECTIVE:
This should include the primary responsibilities that an individual spends maximum time on. Do consider day to day tasks, short & long-term objectives, complexity of tasks, scope of thinking which is required in order to complete tasks, develop concepts or procedures etc.; extent of control, autonomy of decision making.
- Identifying training and development needs within an organization through quality scores
- Producing training materials for in-house courses
- Training new hires and conducting refresher courses
- Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers
- Weekly updates on process changes
- Creating and conducting process knowledge tests
- Assist in cross functional training during peaks
Should include responsibilities for other staff if applicable, in terms of recruiting of, assessing of, training of, managing of direct reporting staff
- Should have the skill to identify the best candidates to be recruited for the job (trainees)
- Span of Control 0
- Complete identified training sessions in time
- Identify critical training needs
- Development of training modules for new joining employees
- Improve Quality of training
- Training throughput
- Trainer feedback scores
- TEAM WORKING
- PERFORMANCE MANAGEMENT
- COMMUNICATION
- RESULTS FOCUSED
- CUSTOMER SERVICE
- Training Manager
- Operations Manager
- Operations Training Manager
- Operations Manager
- Training Officers
- LOCATION: Pune
- QUALIFICATION: 10+2 and above
- WORKING DAYS: 6 DAYS (1 rotational week off will be provided)
- SALARY OFFERED: Upto 5.5 LPA + 15% Variable
- JOB TYPE: Full-time
- EXPERIENCE: 2 yrs or more as Sr CSA/or 1+ yrs training experience
- SHIFT: Should be ready for 24/7 rotational shift (any 2 rotational off)
Experience Required :
Minimum 2 Years
Vacancy :
2 - 4 Hires
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