E-commerce Executive Job in Sahitya Bhawan
E-commerce Executive
Sahitya Bhawan
4+ weeks ago
- Agra, Uttar Pradesh
- Not Disclosed
- Full-time
- Permanent
Job Summary
Job Description:
- Experience on ecommerce websites like Amazon, Flipkart for
- Product listing
- Order handling
- Ensuring day-to-day E-commerce operations and seamless order fulfillment on our upcoming new E-commerce website and marketplaces i.e. Amazon, Flipkart etc.
- Manage the company E-commerce portal and marketplace
- Processing daily orders and managing the portal for matters related to payments, product uploads, changes to listings, stock updates and promotions
- Ensure courier pickups and update accounts on dispatches
- Monitor sales returns and update accounts
- Resolving customer queries related to item delivery, return, replacement, payment method and product information
- Maintain and analyze monthly sales data as well as innovating offers to boost sales
- Site issues management and escalation
- Managing reconciliation reports like inventory, order and payment
- Inventory management on daily basis
- Customer interaction including handling customers queries.
- Managing the B-2-B channel for PO and ensuring the timely delivery
- Check Title & description report
- Amazon Browse Nodes / Flipkart Verticals Category updates
- Watch Ranking
- Reduce Cancellation
- i. Cost update
- ii. Competitor research
- iii. Home site cost comparison chart
- iv. Remarketing
- v. After sales survey
- a. send review form,
- b. return reason
- Step label upgrades
- a. Late dispatch control
- b. Out of stock control
- c. Cancellation
- d. Return control
- Trending Earn More (Flipkart)
SKILLS REQUIRED
- Minimum 2 years working experience in E-commerce sale on Amazon & Flipkart
- Proficiency in Internet and Excel
- Excellent communication skills
Experience Required :
Minimum 2 Years
Vacancy :
2 - 4 Hires
Similar Jobs for you
×
Help us improve TheIndiaJobs
Need Help? Contact us