E-commerce Executive Job in Sahitya Bhawan

E-commerce Executive

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Job Summary

Job Description:

  • Experience on ecommerce websites like Amazon, Flipkart for
    • Product listing
    • Order handling
    • Ensuring day-to-day E-commerce operations and seamless order fulfillment on our upcoming new E-commerce website and marketplaces i.e. Amazon, Flipkart etc.
    • Manage the company E-commerce portal and marketplace
    • Processing daily orders and managing the portal for matters related to payments, product uploads, changes to listings, stock updates and promotions
    • Ensure courier pickups and update accounts on dispatches
    • Monitor sales returns and update accounts
    • Resolving customer queries related to item delivery, return, replacement, payment method and product information
    • Maintain and analyze monthly sales data as well as innovating offers to boost sales
    • Site issues management and escalation
    • Managing reconciliation reports like inventory, order and payment
    • Inventory management on daily basis
    • Customer interaction including handling customers queries.
    • Managing the B-2-B channel for PO and ensuring the timely delivery
    • Check Title & description report
    • Amazon Browse Nodes / Flipkart Verticals Category updates
    • Watch Ranking
    • Reduce Cancellation
      • i. Cost update
      • ii. Competitor research
      • iii. Home site cost comparison chart
      • iv. Remarketing
    • v. After sales survey
      • a. send review form,
      • b. return reason
    • Step label upgrades
      • a. Late dispatch control
      • b. Out of stock control
      • c. Cancellation
      • d. Return control
    • Trending Earn More (Flipkart)

SKILLS REQUIRED

  • Minimum 2 years working experience in E-commerce sale on Amazon & Flipkart
  • Proficiency in Internet and Excel
  • Excellent communication skills

Experience Required :

Minimum 2 Years

Vacancy :

2 - 4 Hires

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