Digital Product Manager Job in Rm Education Solutions India Pvt Ltd

Key Responsibilities

• Work closely with the Head of Digital and other business stakeholders to create and deliver the product data management strategy in line with overall digital strategy and wider business aspirations

• Administrate both the Production and Test Product Information Management (PIM) systems and data models ensure maximum uptime

• Work closely with the merchandiser and external agency to ensure that SEO requirements are met to increase our visibility within the major search engines by matching our data to demand

• Manage integrations to all digital channels

• Proactively improve data (or image, etc.) models to support the strategy

• Identify opportunities and drive forward the roadmap for the PIM system and associated data model improvements through automation and smart processes

• Write user stories and test scripts and work with both System Integrators and Developers on improving data management processes via automation where strong ROIs exist

• Project manage PIM system improvements

• Manage annual PIM development and support budget

• Manage the relationship with PIM system provider to ensure change is delivered and SLAs are achieved

• Work closely with IT team on internal system and integration improvement projects

• Manage all aspects product data from creation through to EOL

• Day to day management of image and document digital assets

• Manage BAU data management and all bulk imports, exports or updates to product data

• Ensure accurate product data is fed to all Company branded online and print channels

• Manage solution and process for sharing product data with all partners

• If applicable, work with translation partners to manage product copy in 20+ languages for international traded products

• Conduct regular audits of product data and digital assets

• Measure, analyse and report on the accuracy of product data highlighting areas for continued improvement

• Create and distribute reports with insight to monitor and highlight issues suitable for the receiving audience

• Evaluate and prioritise internal data support queries ensuring that anything with immediate business or customer impact is dealt with as a matter of urgency

• As the subject matter expert, where and when applicable train the relevant users on latest PIM developments and system changes

• Support the creative and product teams in catalogue production

Minimum Qualification and Experience

• Graduate with more than 6 years of experience in product data management, with more than 4+ years experience in PIM systems and 2 years experience in managing similar product data teams

Mandatory Skills

• Proven background working in a complex analytical product-based role

• Experience of working with large ERP databases or managing large data sets

• Knowledge of Catalogue Production processes

• Experience of training audiences with various levels of technical ability

• Ability to manage senior stakeholders and negotiate priorities and manage dependencies

• Manipulation of data using tools such as Excel, Alteryx, or SQL

• Strong commercial and business acumen

• Able to use initiative and proactive

• Successfully engages in multiple initiatives simultaneously

• Strong supplier management skills.

Desired Skills

• Experienced working in an MNC

Competency Requirement

• Excellent communication skills.

• Willingness and ability to consult.

• Able to work alone and as part of a team. Works well within a multi-functional team

• Self-motivated, ability to use initiative and manage/ prioritise their own and teams workload efficiently with a can-do attitude.

• Able to build and maintain relationships with functional team members responsible for data design.

• Proven experience delivering projects on time, at the right quality and on budget.

• Attention to detail & Logical thinking.

• Self - Organized and able to provide support and prioritisation to a team