Data Analytics Job in Rippling

Data Analytics

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Job Summary

What You Will Do

  • Collaborate with Cross-Functional Teams: Partner with Enablement, WFM, Systems, and Operations to establish a data foundation for scalability, define standard metrics, and enhance visibility into support data.
  • Dashboard Ownership: Manage core Support dashboards and metrics, tracking progress toward team goals.
  • Develop High-Visibility Dashboards: Create and maintain dashboards focused on support priorities and initiatives.
  • Strategic Analysis: Identify opportunities for improvement through ad-hoc analysis and provide actionable recommendations.
  • Operational Insights: Use data to identify patterns and gaps in daily operations and suggest interventions.
  • Predictive Modeling: Develop and maintain models to forecast support volume based on various attributes.

What You Will Need

  • Educational Background: Bachelor s degree in Math, Analytics, Data Science, Economics, Statistics, Computer Science, Engineering, or a related quantitative field; or a Master s degree with at least 4 years of relevant experience.
  • Experience: Minimum of 5 years in the industry.
  • Technical Skills: Strong proficiency in Advanced Excel, SQL (Snowflake), Tableau (or similar BI tools), and Python/R for analysis and predictive modeling.
  • Analytical Expertise: Experience in time series forecasting, optimization, and predictive modeling.
  • Adaptability: Ability to navigate high-ambiguity environments.
  • Attention to Detail: Strong focus on details to uncover important insights.
  • Proactive Work Ethic: Willingness to roll up your sleeves and contribute actively to team efforts.
  • Communication Skills: Excellent verbal and written communication skills, capable of engaging with executives and senior leaders effectively.

Qualification :
Bachelors degree in Math, Analytics, Data Science, Economics, Statistics, Computer Science, Engineering, or other quantitative fields
Experience Required :

Minimum 5 Years

Vacancy :

2 - 4 Hires

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