Regional Credit Manager Job in Relx Group Plc

Manager Specific
* Lead a team of Credit Analysts and Credit Controllers and ensure all Credit staff are appropriately trained, developed and aware of their accountabilities & responsibilities.
* Ensure that all Businesses are supported with professional, timely and consistent Credit services in all countries at the relevant levels through credit SLA s.
* Promote, drive and reward operational excellence within the team
* Provide guidance to Credit Analysts and Credit Controllers and ensure implementation & monitor key objectives.
* Support the Project Initiatives related to Credit. Ensure focal points are nominated and made available to support the global initiatives.
* Conduct Credit visits to customers as required.
* Manage issues that have been escalated where the allocated resolution owner of a customer complaint is unable to provide a resolution.
* Provide interpretation of policy and guide the businesses on the principles of sound credit management. Keep up-to-date on issues within the businesses by having close relationships with the sales managers and reading information from industry sources.
* Responsible for ensuring that controls are adhered to within the area of responsibility.

Specific Challenges

* This is a high profile role in the Credit organisation with exposure to senior Finance /Business leaders and third party customers.
* The role requires strong levels of leadership, and involves maximising commercial opportunities where credit can play a part in delivering strong margins whilst taking acceptable credit risks. This will require creating very good working relationships with the local Sales Teams.
* Have the ability to meet with customers to discuss a range of issues and still maintain a solid relationship wherever possible.
* The ability to negotiate effectively is a key requirement.
* Managing Credit activities in highly volatile situations must be adaptable and have an excellent understanding of risk, and how external conditions can effect Elsevier.
* Ability to manage a team on a virtual basis across the region, liaising with sales and the support team in Manila.

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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact accommodations@relx.com or if you are based in the US you may also contact us on 1.855.833.5120.

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