Retail Outlet Incharge Job in Relaxo Footwears Limited

Retail Outlet Incharge

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Job Summary

Position Title: Retail Outlet Incharge

Department:

Retail

Work Location:

Grade:

Asstt. Officer/Officer

Travel Required:

Yes

Reporting to:

Administrative:

Cluster Incharge

Reported by:

Customer Care Assistant

Helpers

Functional:

Cluster Incharge

Minimum Job Requirements

Educational Qualification:

Graduate

Experience:

0 04 yrs. of Retail

Any additional requirement:

Purpose of the Position (Job Summary)

  • This position is the Incharge of Retail Outlet . He is accountable for achieving the target, stocks, cash transaction, Hygienic and settlement of all claims and complaints..He provides direction and leadership to the outlet staff.

Key Roles and Responsibilities

Financial

-Responsible for achievingsales target .

-Responsible for cash transaction at the outlet. (sale & deposit in bank should be reconciled)

-Responsible for proper checking of daily expenses at outlet .

Customer Oriented

-To ensure settlement of all claims and complaints of his outlet.

-To ensure that all the customers are attended properly with equal importance.

People Oriented

-To ensure smooth functioning of outlet and resolve in case of any problem.

-To ensure staff reports on time and to wear company provided uniform.

-Team building

Internal Business Process

- To maintain proper stock at the shops and ensure proper rotation of stock .

-Responsible for proper display & Hygienic at store.

-To be responsible for generation of Daily sales report, cash report, monthly closing report etc.

Competencies

Technical/Functional

Behavioral

  • Selling skill
  • Computer knowledge
  • 1. Proven leadership skills

    2. Strong interpersonal skills

    3.Coustomer Orientation

    4. Team building

    Key Responsibility Areas

    Quantitative

    Qualitative

    1. Sales Achievement (Achievement Against Targets.

    2. Growth Value (Growth Against Last Year Respective Month )

    3. Audit Report

    1. Improve Adherence to Key sales process.

    2. Customer Service

    Key Stakeholder Management

    Internal

    External

  • Operation
  • Cluster Incharge
  • SCM
  • CCA
  • 1.Customers

    Experience Required :

    Fresher

    Vacancy :

    2 - 4 Hires

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