Client Onboarding Manager Job in Refrens

Who you are:

• 3 years in client acquisition, preferably in software domain
• Proficiency in using CRM software and Microsoft Office suite
• Proficient in gathering and analysing first-person, human intelligence
• Go-getting attitude & passion for Business Development and Client Onboarding
  • Should have a proven track record of driving sales growth and establishing a strong business growth.

Roles & Responsibilities:

• Lead the onboarding process for new clients, understanding their unique needs and requirements.
• Provide training sessions and resources to clients, enabling them to maximize the value of our offerings.
• Maintain open and transparent communication with clients, addressing inquiries and concerns promptly.
• Identify and resolve any onboarding-related issues or challenges, collaborating with relevant teams.
• Gather feedback from clients to improve the onboarding process and overall customer experience.
• Maintain accurate records of client onboarding activities and client interactions using CRM software.

• Refrens.com, the leading business operating system, has established itself as a go-to platform for freelancers, agencies, and small businesses worldwide.
• We raised funding from CRED founder Kunal Shah, Paytm founder Vijay Shekhar Sharma, Indiamart founder Dinesh Agarwal and Shaadi.comfounder & Shark Tank judge Anupam Mittal among others.