Senior Associate Tower Salesforce Job in Redian Software

This is a remote position.

• Use feedback and reflection to develop self-awareness, personal strengths and
  address development areas.
  
• Proven track record as an SME in chosen domain.
  
• Ability to come up with Client POC/POV for integrating/increasing adoption of emerging
  
• Tech. like BlockChain, AI et al with the product platform they are associated with.
  
• Mentor Junior resources within the team, conduct KSS and lessons learnt.
  
• Flexible to work in stretch opportunities/assignments.
  
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
  
• Ticket Quality and deliverables review.
  
• Status Reporting for the project.
  
• Adherence to SLAs, experience in incident management, change management and
  problem management.
  
• Review your work and that of others for quality, accuracy and relevance.
  
• Know how and when to use tools available for a given situation and can explain the
  reasons for this choice.
  
• Seek and embrace opportunities which give exposure to different situations,
  environments and perspectives.
  
• Use straightforward communication, in a structured way, when influencing and
  connecting with others.
  
• Able to read situations and modify behavior to build quality relationships.
  
• Uphold the firm's code of ethics and business conduct.
  
• Demonstrate leadership capabilities by working with clients directly and leading the
  engagement.
  
• Work in a team environment that includes client interactions, work stream management,
  
• and cross-team collaboration.
  
• Good Team player. Take up cross competency work and contribute to COE activities.
  
• Escalation/Risk management.