Customer Service Associate Job in Qualhon Informatics Pvt. Ltd.
Customer Service Associate
Qualhon Informatics Pvt. Ltd.
4+ weeks ago
- Mohali, Ajitgarh, Punjab
- Not Disclosed
- Full-time
Job Summary
- Maintains customer relationship by responding to inquiries; documenting actions.
- Prepares for customer inquiries by studying products, services, and customer service processes.
- Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer s understanding of information and answer.
- Records customer inquiries by documenting inquiry and response in customers accounts.
- Improves quality service by recommending improved processes; identifying new product and service applications.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.
Experience Required :
Minimum 1 Year
Vacancy :
1 Hire
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