Senior Manager, Learning & Development Job in Q2 Software, Inc.

RESPONSIBILITIES: Drive learning for the India-based team members connected to the US-based enterprise-wide design and strategy Manage team of talent development professionals that oversee their projects from inception to delivery Expand the learning portfolio through increased volume of coursework and will have experience leveraging multiple delivery mechanisms, including classroom, on-demand e-learning modules. Assess needs from the key business stakeholders and leadership to determine roadmap and investments Supplement the team s instructional design and delivery roadmap with their own developed learning products and delivery Focus areas for this role include design, development and delivery (both face-to-face and virtual) of learning programs across the India organization Forward thinking with project plans that ensure buy-in from peers, leaders, and key stakeholders; Partner and consult with HR colleagues and other stakeholders to understand needs, create training plans, broker offerings with outside vendors as needed and assess impact Create and deliver products that can easily be implemented and supported globally; Operate with holistic view able to see big picture with strong drive for delivery of high-quality work Research new eLearning tools, industry trends in learning design offering greater scale and efficiency worldwide Build, test and deliver high-quality interactive training to support our commitment to talent development and increase retention and transfer of both technical and non-technical subject matter Serve as project manager including daily logistics of executing programs including classroom/lab set up and breakdown, coordination of training facilities and materials, communication with trainees, and post-workshop collection of evaluation/feedback Manage and measure work through identification of objectives/goals and business outcomes, clear measurement models and closed loop feedback process driving continuous improvement Demonstrate commanding presence and expertise in the classroom that engages audiences Apply experiential learning principles and a workshop mindset to deliver transformative multi-modal opportunities for learning and grow our current portfolio (i.e., micro-learning, AR/VR, experiential learning hackathons, pod casts, etc.) Market learning solutions and tools broadly internally using a variety of communication vehicles Serve as extension to the learning and development team sharing and partnering with the US and international teams Work cross-functionally and collaboratively with People team as well as overall organization QUALIFICATIONS: Bachelor s degree in organizational development, human resources, education, instructional design, or a related field or equivalent experience Minimum of 10 years of related experience; or an advanced degree with 6+ years of experience Suggested Typically requires 2-5 years managing and developing employees Experience working in a fast-paced environment Strong operational horsepower to lead communications, budget, managerial tasks Advise team on complex matters including future planning, evolving priorities, team needs Deadline focused, organized and able to prioritize multiple projects Deep understanding of adult learning theory, design and delivery Expert presentation and training facilitation skills, both in-person and virtual Excellent verbal and written communication skills Exceptional consulting and coaching skills for all levels within the organization Understands impact of emerging learning trends and their implications for and its customers Prior adult learning facilitation required Demonstrated engagements with leaders at all levels Proven problem solving and decision-making abilities Ability to work independently with solutions-focused approach Possibility of some international business travel to US or other locations as deemed necessary