Programe Manager Job in Power School

Responsibilities

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Drives all aspects of large, cross-functional programs and feature areas related to SaaS platform
• Oversees aspects of multiple programs including scoping requirements, timelines, and resource allocations
• Helps define product, functional, and reporting requirements, often taking the lead to define appropriate process for definition and sign-off of key requirements fitting the program and team
• Drives cross-functional efforts across Engineering and QA teams, as well as other cross-functional teams including Support, Services, Customer Success, Infrastructure, Sales, Legal, Finance, Operations, and other organizations both within and outside of PowerSchool
• Responsible for discovering synergies and patterns across interdependent organizations
• Responsible for identifying unique ways to use process, people, and tools to be able to meet a streamlined delivery objective
• Must be able to quickly turn around short-term workarounds to deliver on immediate needs while in parallel developing long-term solutions
• Continuously look for opportunities and improve how programs are run and executed

Qualifications

Qualifications

To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

• Bachelor s degree in computer science or related technology field
• Master s degree in business or technology a plus
• Minimum 5 years of program/project management experience shipping software, including tracking software delivery process using tools and metrics
• Prior program or service management experience
• Experience working across all divisions of a software company (Support, Services, Engineering, Security, Product, Finance, and Sales)
• Understanding of Hosting Operations
• Willingness to work diverse hours of operation
• Excellent verbal and written communication skills
• Must have strong organizational skills to handle a heavy workload and multiple projects with frequent interruptions and schedule changes

• Proficient in Microsoft Office suite
• Strong attention to detail and time management
• Strong oral and written communication skills
• Strong customer service, presentation, and conflict resolution skills
• Able to be successful with ambiguity, solving the customer issues working across functional lines

Environmental Factors

• Constant indoor collaborative work environment in close contact with co-workers
• Frequent social interactions and interruptions
• Frequent work under time restraints
• Occasional travel

Physical Requirements

Lifting/Carrying:

• Occasionally carrying items weighing under 10 lbs.
• Rarely carrying items weighing between 11-20 lbs.

Twisting/Turning:

• Occasionally reaching over shoulder, overhead and reaching outward
• Occasionally bending
• Frequently walking normal surfaces
• Constant sitting

Other:

• Constant use of keyboard, fine dexterity, grasping, holding
• Constant repetitive motion hands

EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailingaccommodations@powerschool.com.