Sr. Customer Support Engineer-amc Job in Plus Business Machines (pbml)

Sr. Customer Support Engineer-amc

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Job Summary
  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software (eg. Zendesk)
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field
  • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus

Qualification :
Diploma/ITI/BSc(I.T,Computer Science) /BE/B.Tech/MSc I.T
Experience Required :

2 to 9 Years

Vacancy :

1 Hire

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