Deputy Director, Upgrade Lead Job in Pepsico

Job Description

• Leads global application (SAP, JDA, Ariba, EC, etc.) upgrade team at IT Hub
• Prioritize teams work and assign daily work tasks with limited supervision
• Submits period forecasts, manages project and organizational financials by accurately tracking and updating expense status through period forecasts to ensure budget expectations are achieved
• Provides input to annual objectives, conducts annual performance processes including setting objectives and measurement and performance evaluation, conducts PMP Process, responsible for hiring decisions
• Manages a team size of about 10+ direct reports
• Ensures effective resource utilization across the workgroup
• Defines internal quality and performance standards (e.g., services, patterns, decision trees, code templates, and common development services);
• Provides guidance and expertise to the support teams on design and development performance and architecture decisions
• Get guidence from global teams for standards and direction
• Acts as quality assurance (QA) lead and/or performs reviews on technical designs and builds to ensure all standards are met
• Provide system sizing and estimations for projects. Actively participate in sizing discussions.
• Collaborates with global function sub-leads in facilitating governance and template management, provide subject matter expertise, ensures teams adherence to PIRT and other global standards
• Assists with development of strategic vision and direction for workgroup. Provides strategic input to Global/Project Tech Lead for their technical space
• Leads teams work with customers and IT partners to identify and resolve issues within defined SLAs
• Provides outstanding customer service to direct and indirect customers

Qualifications/Requirements

• 10+ years of hands-on System Admin in SAP.
• 8+ years in managing teams and/or experience in managing global teams
• HANA, PO, Fiori, Cloud Experience will be preferred
• JDA and other Oracle application experience is preferred
• Experience in Databases and various operating systems. Knowhow of Infrastructure including Datacenter operations and Network
• Knowledge of Migrations and Upgrades
• Knowledge of HA/DR setup
• Knowledge of integration points between business processes
• Demonstrated ability to effectively communicate with all levels of the organization.
• Ability to work flexible hours based on varying business requirements
• Solves highly complex problems within the work team
• Provides outstanding customer service skills to direct and indirect customers
• Ability to manage budget
• Strong management skills with the ability to develop teams and cultivate talent
• Knowledge and experience in following tools, disciplines and processes are preferred: SAP upgrades, JDA Upgrade, SAP Solution Manager, SAP ChaRM, ITIL tools & processes, MS Office products, project implementation and production support experience
• Experience in CPG industry preferred
• PIRT knowledge and governance experience preferred
• Ability to make decisions based on information at hand. Short term and long term impacts of those decisions.
• Communication skills at both technical and non-technical level.
• Excellent SAP Basis and Upgrade experience