Customer Support Executives Job in Outsourcedwell Consultancy
Customer Support Executives
Outsourcedwell Consultancy
4+ weeks ago
- Gurgaon, Haryana
- 30,000 - 33,000 per month
- Full-time
Job Summary
Listening to our B2B Customers concerns and handling product related complaints or queries on TAT basis.
- Contribute ideas to resolve customer problems to improve productivity.
- Maintain and update customer documentation as needed.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
- Actively listen to the concerns with a Solution Oriented approach.
- Manage transactions over CRM
Minimum qualification requirement
Required - Good command over English
Experience Required :
1 to 6 Year
Vacancy :
5 - 10 Hires
Skills Required :
GRADUATE, Hindi, English Language Skills
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