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BriefCase

Analyst/agent - Credit & Collections Job in Othain Software Services India

Analyst/agent - Credit & Collections

Othain Software Services India 4+ weeks ago
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Job Summary

Responsibilities:

  • Ensures that all billings are received by clients in a timely and proper manner.
  • Maintain current credit information, current collection, and follow-up notes on all assigned accounts. Escalate disputed invoices or issues in a timely manner to the appropriate individual.
  • To ensure cash flow by efficient collections and performing credit analysis, including the analysis of the relevant reports and financial statements to maximise profits.
  • Analyse customer payments for cash application personnel and ensuring that the cash received from payments are correctly allocated.
  • Monitors the aging of clients transactions. Determines accounts with accumulating overdue and take the necessary steps to collect dues immediately.
  • Maintains an accurate and up-to-date record of open accounts of clients. Identifies the reason for credit hold and justification for credit lift.
  • Ensuring that all necessary follow-ups and coordination with client and other departments in the company has been done to resolve collection issues (wrong billing, no PO, wrong discount, long overdue transactions, lost invoice, and the like)
  • May do other functions related to the collection as the need arises.
  • Issue weekly reminder emails and phone customers as required and maintain Customer contact data base.
  • Should be able to communicate effectively with customers for collections and recovery

Job Skills & Qualifications:

  • Graduate/Post Graduate in Commerce/Finance
  • With a minimum of 2-3 years of working experience in a Credit Control & Collections environment in a service organization with customer bases.
  • Working Knowledge of ERP(Dynamics 365, Bectran, GetPaidwill be an added advantage
  • Knowledgeable in basic accounting.
  • Computer skills and familiarity in Excel and MS application
  • Good communication skills both written and verbal.
Experience Required :

3 to 6 Years

Vacancy :

2 - 4 Hires

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