Associate Business Analyst Job in O2h Technology Private Limited

Associate Business Analyst

Job description

• Own and develop relationship with partners, working with them to optimize and enhance our integration

• Work with senior team members to carry out customer implementations and program enhancements

• Consult with project stakeholders to understand business problems and translate them into functional and non-functional requirements

• Define configuration specifications and business analysis requirements

• Define reporting and alerting requirements

• Participate in the implementation design, setup, and review processes

• Report on common sources of technical issues or questions and make recommendations to project team

• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

• Proactively communicate key insights and findings from the performance to the relevant internal teams

• Participate in strategic and tactical planning and management discussions

• Set expectations for project teams

Job requirements

• Strong verbal communication and presentation skills with the ability to manage relationships with internal and external collaborators

• Strong written communication skills including business technical writing and proofreading

• Demonstrated experience in requirement gathering & documentation (User stories, BRD, FRD, Flow Diagram etc.)

• Well-versed with MS Suite including MS Excel, MS Doc, MS PowerPoint and related

• Hands on working experience with tools such as JIRA, Hubspot, Confluence

• Practical knowledge of SDLC concepts and Agile methodologies

• Strong knowledge of modelling techniques and methods

• Be highly motivated to initiate projects and work under aggressive deadlines

• Strong management skills; able to support and develop project teams

• Be highly organized with the ability to work independently in a fast-paced team environment in a transparent and entrepreneurial culture

• Curiosity, energy, creativity, and bravery with a strong desire to help build the o2h culture

• Exceptional attention to detail, positivity, focus and a winning mentality allied with kindness

• Ready to work in any o2h locations and shifts (First, General, Adj. Gen and Second)