Business Analyst Job in Ntt Global Data Centers And Cloud Infrastructure
Business Analyst
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
- Permanent
Roles and Responsibilities
Primary responsibilities :
Must have experience as an enterprise architect or SME with very good understanding of the Oracle Sales Cloud (OSC), Oracle CPQ(Big Machine) and Sales Performance Management (SPM)
Experience as an application architect for at least one completed large-scale IT program
Demonstrate ability to understand customer business scenarios and come up with innovative solutions
Perform varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet internal users need
Analyzing and documenting the required data and information.
Facilitating discussions with business users to understand IT needs.
Preparing accurate and detailed requirement specifications documents, workflows, user interface guides, and functional specification documents.
Identifying opportunities to improve business processes and productivity.
Operate independently to provide quality work products to users/internal customers
Managing any change requests related to the working project plans daily to meet the agreed deadlines.
Responsible for configuring application, functional design document, functional testing and supporting user acceptance testing & cutover
Communicating effectively with internal teams to deliver IT functional requirements
Analysis of enhancements to meet changing user requirements.
Identifying critical project success factors for tracking, analysis and reporting.
Perform & Supervise the UAT to assure the delivered solution meets the functional and technical requirements.
Provide training, advice, and trouble-shooting support as required
Provide direction and mentoring to project teams, and effectively influence user/functional leadership on key decisions
Managing vendor s team for development purposes.
Secondary responsibilities:
Tracking activity and status of projects.
Must be able to Program manage projects through daily / periodic interaction with the Development team.
If required, will have to provide transactional support to various applications like Oracle Sales Cloud, Oracle CPQ, PeopleSoft, Service Now, SharePoint etc.
Training Sales Users on new features of Oracle CRM.
Typical Years of Experience:
10+ years experience in Business Analysis for a technology company/department.
Understanding of business processes (Finance, Procurement, Sales, Operations)
10+ years of experience relevant to this position including 4 years of consulting & team leading experience
Hands-on experience in architecting, configuring, developing Oracle Sales Cloud (OSC) application with Oracle CPQ
Hands-on experience in building complex product/Service plans on Oracle CPQ.
Hands-on experience in integrating Sales Cloud application to other systems using Web service interfaces and 3rd party middleware e.g. Dell Boomi, Informatica
Hands-on experience in Oracle Sales Cloud & CPQ for Data Imports, Upload and Batch Job configurations and processing
Experience in team leadership or management of handling onsite-offshore delivery model.
Technical Skills(Mandatory):
Working Knowledge of CRM, ITSM, ERP and Operation Tools
Working Knowledge of several relational databases (Oracle, MySQL, SQL Server).
Designing and implementing test cases to verify product functionalities, performance, security, and other requirements.
Broad knowledge of testing approaches, techniques
9 to 11 Years
2 - 4 Hires