BriefCase
BriefCase

Ecommerce - Senior Manager - Operations Job in Netscribes

Ecommerce - Senior Manager - Operations

Netscribes 4+ weeks ago
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Job Summary
  • Will be part of the senior management for the eCommerce business.
  • Delivery management
    • Responsible for delivery management of all ongoing projects. Will work with multiple team leads and project managers to ensure on budget, on time delivery.
    • Manage client expectations and communication
    • Manage quality control through effective processes and ensure SLA compliance.
    • Ensure compliance with internal systems and quality policies.
  • Constantly identify opportunities for enhancing productivity using automation and process improvements.
  • Pre sales support a. Execute pilots for new clients b. Develop cost estimates and pitch decks to support the sales team.
  • Team development a. Mentor and train team leads and project managers. b. Lead the recruitment and training initiatives.
  • Identify and incubate new offerings for eCommerce and evangelize them with existing clients.
  • At least 5+ years of relevant experience in eCommerce solutioning and deliver
  • Demonstrated experience of managing large teams (more than 100 people). A strong background in project and process management is essential.
  • Demonstrated experience of working with content based processes, which may or may not be in the eCommerce domain.
  • Any past experience in eCommerce would be preferable.
  • This will be an independent, senior role. The person needs to have the ability to come up with solutions rather than list out problems. Needs to be willing to take risks, make mistakes and learn along the way.
  • No specific parameters are being defined for age / educational background / years of experience.

Qualification :
Any Graduate
Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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