BriefCase
BriefCase

Customer Care Executive Job in Mrt Info Technologies Pvt Ltd

Customer Care Executive

Mrt Info Technologies Pvt Ltd 4+ weeks ago
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Job Summary

Roles and Responsibilities :

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service teamsales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents


Desired Candidate Profile

  • Any Grad/UG can apply
  • Fresher's can apply
  • Excellent Communications Skills
  • Willing to work from Office
  • Willing to work in Rotational Shift
  • Willing to work in Contractual based Job

Perks and Benefits

  • Cab facilities is available both side

Note: Interested candidates can share their updated resume @ manisha.sharma@mrtinfotech.com


Thanks and Regards,

HR Manisha
Experience Required :

0 to 3 Years

Vacancy :

2 - 4 Hires

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