Customer Care Executive Job in Mrt Info Technologies Pvt Ltd
Customer Care Executive
Mrt Info Technologies Pvt Ltd
4+ weeks ago
- Noida, Gautam Buddha Nagar, Uttar Pradesh
- Not Disclosed
- Full-time
Job Summary
Roles and Responsibilities :
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service teamsales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
Desired Candidate Profile
- Any Grad/UG can apply
- Fresher's can apply
- Excellent Communications Skills
- Willing to work from Office
- Willing to work in Rotational Shift
- Willing to work in Contractual based Job
Perks and Benefits
- Cab facilities is available both side
Note: Interested candidates can share their updated resume @ manisha.sharma@mrtinfotech.com
Thanks and Regards,
HR Manisha
Experience Required :
0 to 3 Years
Vacancy :
2 - 4 Hires
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