Technical Support Engineer Job in Mobicule Technologies Pvt. Ltd

Technical Support Engineer

Mobicule Technologies Pvt. Ltd 4+ weeks ago

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Job Summary

Experience 1 Yrs to 2 Yrs
Response to user queries,Support ticket classification,Prioritize issues,Ticket escalation to the next level of support, Maintaining SLA's.
Responsible for Issue analysis, Identification of bug and the workaround.
Response to Functional queries, Understanding & analysis of user requirement for minor enhancements.
Should be able to work under pressure and capable of handling multiple projects.

Experience Required :

Fresher

Vacancy :

2 - 4 Hires