Technical Support Engineer Job in Innovator Web Solutions Pvt.ltd

Technical Support Engineer

Innovator Web Solutions Pvt.ltd 4+ weeks ago

Apply Now

Save Job

Job Summary Job Category: DevelopmentJob Type: Full TimeJob Location: Malad (W)

Take ownership of customer issues reported and see problems through to resolution
Ensure proper recording and closure of all issues
Research, diagnose, troubleshoot, identify solutions to resolve customer issues
Prepare accurate and timely reports
Document knowledge in the form of knowledge base tech notes and articles
Follow the SLA for issues with respect to the severity.

Experience Required :

Fresher

Vacancy :

2 - 4 Hires