Deputy Manager Job in Microtek International Pvt Ltd.

Below, I've outlined the responsibilities, qualifications, and required skills for this role.

Key Purpose of the Job (Position Summary)

• Manages the implementation and usage of the current new Human Resources Management System (HRMS).
• Post implementation, provide support to end users on all modules, with regard to queries / trouble shooting on the HRMS processes.
• Track and improve upon online HR process compliance.
• Identifies training needs of end users and works to develop and provide the necessary training to meet those needs.

Key Result Areas

• Implementation and testing of new modules or new features in existing HRMS modules.
• Resolution of end user queries related to:
  • System error
  • Usage issues
• Creating training guides and process notes to streamline HRMS usage.
• Conduct training for end users on various features and modules to help effective usage of the HRIS.
• Implementation of SMART reports and dashboards for tracking usage and monitoring process effectiveness.

Key Tasks / Responsibilities

• Works with various departments as subject matter expert for Human Resource (HR) business applications and systems.
• Recommends process improvements, deploy solutions, and develop user procedures, documentation, data analytics and reporting.
• Develops implements and modifies system requirements.
• Serve as in-house specialist and super-user for the HR system who troubleshoots HRMS issues and provide user support as needed. Works with external vendors to resolve system related issues.
• Maintains internal database files and tables, and develops custom reports to meet the requirements of company management and employees.
• Acts as lead project manager for HRMS system projects. Assembling a project team and assigning individual responsibilities, identify appropriate resources needed, and develop schedules to ensure timely completion of project and meeting deadlines of project.
• Focus heavily on cross-functional communication to ensure key decisions and status surrounding projects is clear to all.
• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, balance the business needs versus technical constraints and encourage risk taking behavior to maximize business benefit.
• Conduct gap analysis (Current state-Future state), create detailed designs, create testing scenarios, and outline implementation strategies as needed for change requests and system enhancement requests from customers.

Person Specification

• Experience in implementation of a comprehensive HRMS solution to include development of the HRMS strategy, business case development, vendor selection and phased implementation over a 2 years.
• Solid experience and proven track record in executing and delivering HRMS using cloud based Software as a Service solution. Experience of zing HR/People Strong would be helpful, and knowledge and experience of a range of system applications. Experienced with modules including Time & attendance, recruitment, Employee Life Cycle, Performance management and learning & development.
• HR business experience, in a pragmatic, grounded and lean organization.
• Able to work in a matrix environment where there is a mix of Corporate and Business HR relationships.
• Strong analytical skills ability to assess processes and outcomes by establishing and interpreting metrics.
• Has a customer focused attitude, with strong written communication and listening skills.
• Has training delivery experience.