Technical Support Advisory Job in Microsoft Corporation
Technical Support Advisory
Microsoft Corporation
4+ weeks ago
- Hyderabad, Telangana
- Not Disclosed
- Full-time
Job Summary
- The ideal candidate should have more than 5 years of experience in M365 products and services.
- Should have extensive product and troubleshooting knowledge in various areas such as migration with Office 365,
identity synchronization, email flow, compliance management, and security concepts. - Experience in planning and deployment of Exchange Hybrid, and knowledge in Azure Active Directory conditional
access. - Strong troubleshooting skills with Exchange Online, Outlook online and Identity online concepts are mandatory.
- Having a certification in building enterprise scale solutions on Microsoft Exchange Online, Outlook Online and Identity management are added advantages.
- Experience in Technical Delivery `and Supplier/Delivery Partner management.
- Strong Analytical, planning and project management skills.
Excellent communication and interpersonal skills with the ability to build and maintain relationships. - Customer centric, Deep customer empathy and ability to identify customer needs.
- Creative and Innovative solution building attitude.
Proven ability to effectively train and mentor others.
Ability to develop and deliver training and create technical content. - Strong organizational skills include the ability to monitor multiple communication channels, review reports, organize and conduct effective meetings.
- Should possess strong analytical and problem-solving skills.
Passion for learning upcoming technologies and enthusiasm for leveraging Microsoft365 Copilot to enhance daily
productivity, are important traits for this role. - Ability to work in ambiguous situations.
- Excellent written and verbal communication skills.
Experience Required :
Minimum 5 Years
Vacancy :
2 - 4 Hires
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