Junior Release Manager Job in Micro Focus Software Solutions India Pvt. Ltd.

Responsibilities

• Facilitation and governance of the Change Management process, including the analysis, QA and management of change requests
• Effectively manage the end-to-end change lifecycle and identify process improvements where possible.
• Day to day management of change requests
• Identification and allocation of relevant change approvals
• Conducting & verifying post implementation reviews, investigating issues arising out of change implementation
• Ensure operational teams adhere to our quality standards
• Ensure that all teams follow the process and governance defined, and perform quality checks on releases
• Co-ordination of resources required to carry out a release
• Ensure appropriate checkpoints are met and coordinate release sign-off
• Working with impacted stakeholders to derive relevant approvals and timeframes for code migration into production
• Manage release calendar for major, minor and break/fix releases
• Flexibility to train/adapt to ad hoc and emerging requirements for MF IT Build & Deliver function
• Planning upgrades and agreeing schedules with SaaS vendors

Education and Experience

• Bachelor s degree in Computer Science or related field
• 2-4 years of previous experience in a fast-paced operations environment working within an ITIL framework with a solid understanding of Change Management principles
• 2-4 years of experience in information systemsIT/CIO/CDO operations environment in systems analysis or development

Knowledge and Skills

• Advanced knowledge of software development lifecycle and different delivery models such as waterfall, agile et al
• Experience of ITSM tool sets
• General PC knowledge including Microsoft Office expert level knowledge of Excel, Project, Power Point
• Knowledge of SaaAAS ERP and CRM products such as Netsuite, Workday, Salesforce preferred

Soft Skills

• Strong analytical capabilities, highly organised and excellent relationship management skills
• Advanced written and verbal communication skills are a must
• Influencing skills and ability to work effectively in a geographically dispersed team.
• Effective communicator who can work seamlessly with technical and non-technical resources.
• A Team Player with strong team ethos and a CAN- DO attitude.
• Ability and desire to work in a fast-paced and continually evolving environment.
• Ability to build professional relationship with colleagues.
• Self-driven and proactive attitude to identify risks/issues and to mitigate/solve them.
• Flexibility to accommodate out of hours /weekend work to accommodate Release windows, , releases, quarter end and year end activities etc.
• Take proactive ownership of assigned work packages.