Counsellor Job in Masadir Hr Services
For Bangalore - Should have experience from Australia, Canada, UK
For Mumbai Should have experience from Australia, USA, New Zealand
To provide professional and quality counselling service that exceeds customer and client expectations
Effectively implement global priority projects at country/office (Ex: OSCAR/OSCAR Applied etc.)
Achieve targets for Leads, Applications, and Finalizations by intake.
Australia/MD client satisfaction ratings at office level
Be certified as a counsellor for assigned destinations ( pass test every year)
100% QC pass of Applications through Oscar Applied
100% OSCAR adoption
Knowledge on Destination Education System
Ensure delivery of high level of service to students and Destination client institutions
Excellent conversion rate at all stages of counselling process (as defined)
Strong knowledge of destination and local education systems
2-3 year counselling experience preferably in the education industry Ability to multitask under pressure and meet deadlines Visible orientation towards having high quality service as integral part of work ethics Computer skills including, Word, Excel Fluent in English - written and verbal Strong problem resolution skills Experience in working with CRM systems will be desirable Good communication skills - written and verbal (English) skills
1 to 3 Year
2 - 4 Hires