BriefCase
BriefCase

Unit Head - Leading Retail Mall Job in Manpower Services India Pvt. Ltd.

Unit Head - Leading Retail Mall

Manpower Services India Pvt. Ltd. 4+ weeks ago
Apply Now
Job Summary Reponsible for Topline growth: Regular review of Business and workout strategies on week basis. Monitoring the business and availability of top 10 departments Strategy to increase Market Share Increase Customer entry through incentives during off peak Customer Entry time and - Tie-ups for customer crossover Boost Conversion Improve Stockturns Stategy for improvement in percentage of FCC silver and gold sales Organising and implementing sales programmes and brand strategies Strategies to Improve cash-memo size and quantities Section wise Manpower allocation as required Customer Retention Align Visual Merchandise to Sales plans to boost salesResponsible for Store Processes and Audit: Responsible for conserving and protecting assets by Managing assets judisiously for higher asset turnover Regular stock take of Assets Perpetual Inventory Control system Ensure all assets buying as per plans and approvals Corporate Governance at the unit level encompassing all legal and statutory requirements Ensure that security system are followed and awareness of security procedures Ensure housekeeping standards are maintained and replenishment followedCrisis handling Set monitoring process for target review and sensitise CCA''s to identify customers seeking help Ensure that laid out policies and procedures are followedMaintain and Improve Service Standards: Development of Customer Service Processes and Facilities. Improving Customer Service Index Ensure that the departments are kept customer friendly to enable them buy without human intervention Ensure that all standard operating procedures and systems are followed To ensure that Seconds per items(SPI) is at the minimum (15 seconds) To ensure that manpower is available as per A, B, C categorisation of the departments To ensure that the stipulated quality and time lines are maintained for alterations To ensure soliciting customer feedback forms, ensure action on the floors and reply back within 72 hours Ensure Product training for all CCA''s Ensure that exchanges are minimum and within norms.Leading People: Development and training of unit team Motivation and counselling Improve productivity through Manpower Allocation Improve Employee Satisfaction Index Employee relations Fair appraisals process and review Work discipline Setting KRA''s for the team and ensure support to achieve it Certified trainer for RSS and ACEImprove Profitability and Resource Management: Defectives handling :Ensure action on defective pieces from customer/vendors on a weekly basis. Ensure action on shop soiled merchandise periodically Loss prevention and shrinkage control Ensure high margin merchandise is given priority to sell Optimise maintainance costs and negotiate AMC''s Control costs and expensesMaintain and build PR and Business Relations:- Drive and initiate local schemes and promotions in the store Business relations and negotiations for the store Media RelationsStrategise sales plans: Budgeting and control: Ensure documentation and communicating market development and business trends for future planning Competition mapping - Monitoring competition to study their products, prices, merchandise, customers and opportunities Ensure learnings from business, customers and employees are documented and consider them while planning for the coming season. Ensuring space returns,Budgeting Preparation, analysis and review of Reports. Review of expenses and PICS every fort night.Responsible for Store Image : Organising and implementing brand building strategies Ensure that standardized systems of stacking and stocking are followed Ensure that the guildelines given by VM are followedMinimum Requirements

Experience of 8 - 14 years Hardcore Sales and Marketing Purely Retail/FMCG Background. Should be capable of handling a Unit of approx 30 - 40000 sq feet area. Good people and management skills.

Qualification

B.B.A, MBA/PGDM
Experience Required :

8 to 14 Years

Vacancy :

1 Hire

Similar Jobs for you

See more recommended jobs