Customer Support Executive (voice And Non-voice) Job in MMF Infotech Technologies Pvt Ltd

Customer Support Executive (voice And Non-voice)

MMF Infotech Technologies Pvt Ltd 4+ weeks ago

Apply Now

Save Job

Job Summary

A professional approach in answering calls and providing information about products and services, taking input of issues and their redressal thereof
Keep records of customer interactions, process customer accounts, and file documents.
Proficiently communicating with customers electronically and taking Follow up of the procedures.
Handling customer queries regarding various products
Identify and assess customer needs to achieve satisfaction.
Exhibiting patience to resolve queries on time
Escalate unresolved issues to the appropriate internal teams
Document knowledge in the form of solution articles
Respond to customer queries in a timely and accurate way, via phone, email, or chat
Patience when handling tough cases.
Take a deep dive into product key features and have keen insight/knowledge about the product.

Minimum qualification requirement

Required - Good command over English And Hindi

Experience Required :

0 to 1 Years

Vacancy :

5 - 10 Hires

Please walk-in to apply for this job.

703

To Receive email alerts for similar jobs

Similar Jobs for you