Back Office Support Executive/ Support Executive/ Customer Support Executive Job in Nliven Technologies Pvt. Ltd
Back Office Support Executive/ Support Executive/ Customer Support Executive
- Indore, Madhya Pradesh
- Not Disclosed
- Full-time
- Permanent
Job Requirements:
Handling daily operations and business of a company
Ability to create email campaigns, set & send predefined replies
Review and understand support manuals to assist clients.
Ability to research and document information.
Ensure positive client experience through high-quality service and communication thereby attaining executive retention.
Manage client service or support-related requests.
Respond to and resolve complex client issues through incident recognition, research, isolation, resolution, escalation, and follow-up.
Research and resolve each client interaction to their utmost satisfaction.
Excellent communications skills Verbal and Written (English).
Ability to listen and active problem-solving skills.
Good interpersonal skills
Ability to handle pressure
Detail-oriented.
Fresher
2 - 4 Hires
