Front Office Assistants Job in MAK ENTERPRISES

Front Office Assistants

MAK ENTERPRISES 4+ weeks ago

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Job Summary

During check in you have to stand up and welcome them with smile. Talk with them politely like good morning, sir/ madam depends on the time. Ask them how was there journey to came here. While taking maintain eye contact and listen actively to reply their question.
To check their document
To assure the customer we are always active on their back and call.
They should feel that they are in the right place
To entry customer data on particular software
Accept the payment
Handover the key to the gusts and show their rooms
Customer should be treated equally, Not depend upon their social status, culture and religion.
You should depend upon your own feet. Ability to handle all situation.
Talk with the customer and say to them if they have any problem, they feel free to share their problem.
You should be always ready to serve them.
Request them to have our hotel foods for breakfast, lunch, dinner.
Before check out be ready to all bills.
At the time of check out you should stand up and talk with the customer, check the payment details, talk with smile, ask them how was our services, rate our hotel, ask for reference, request to visit again. Shere their experience to friends and relatives those have a future plane.
Time the dispatch Hold the doors and ask to guard to carry their luggage.

Experience Required :

1 to 3 Year

Vacancy :

2 - 4 Hires

Skills Required :

FRONT OFFICE EXECUTIVE

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