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BriefCase

Assistant Manager - Logistics Job in Lenskart

Assistant Manager - Logistics

Lenskart 4 weeks ago
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Job Summary Position - Assistant Manager - Reverse Logistics Location - Delhi Experience - 6 - 8 Years in the same field Our Story So Far Twelve years back, Lenskart was started by a 26-year old entrepreneur - because he wanted to solve the problem of preventive blindness. We had humble beginnings - we spread awareness about eye care, we took orders for eyeglasses online and shipped them to customers from a warehouse that was the size of a modern-day conference room. As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives. Simultaneously, we ve also built ourselves up to be Asia s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 Omni channel stores across 175 cities in India, Singapore and Dubai and cut to 2022 - we are shipping a pair of eyewear every 2.5 seconds, from the world s most automated eyewear factory! In 2022, Lenskart partnered with Owndays and took a majority stake in the Japanese-owned eyewear player that has a deep presence in Asia. With this partnership, we have added an additional 400 stores and extended our reach to 13 countries Job requirements Key Responsibility Managing end to end Deliveries of Shipments Coordinating with 3PL partners for performance, pricing etc Onboarding of new 3PL partners for improved performance Managing customer complaints for quick resolution Understand present processes, and identify areas of improvement to drive efficiency and reliability Ability to think of Tech enabled solutions for day to day activities Customer Focus Ensure that customers are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times. Ensure a safe and harmonious working environment for all other team members and delegate duties to all team members. Dashboarding and Reporting Extracting and publishing daily reports on key deliverables
Experience Required :

6 to 8 Years

Vacancy :

2 - 4 Hires

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