Operations Analyst Job in Leap Finance Inc

Operations Analyst

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Job Summary

Responsibilities:

  • Ownership of day-to-day operations to ensure all deliverables are met in time

  • Designing the process and customer flow for enriching customer experience

  • Setting up the communication for the clients using multiple channels - Whatsapp, Emails, IVR

  • Coordinate with multiple stakeholders and solve their day to day problems

  • Own and update the internal systems to ensure proper stakeholder experience and data capture

  • Re-engagement of the funnel for the cold leads

The best candidates will check all OR many of these boxes:

  • 0-2 years of experience in problem-solving

  • Ability to define processes and manage operations

  • Ability to independently design, execute and measure experiments

  • Experience in owning a project or initiative with multiple stakeholders

  • Work experience in early-stage startups (0 ->1) is a plus

  • Bachelors or equivalent degree from premier institutes is a plus

Why is this a great opportunity for the right candidate:

  • Right to win - The founding team knows the business & its secrets inside out

  • Backed by marquee global investors

  • Full ownership & autonomy

  • There is no glass ceiling for this role that limits your growth

Experience Required :

0 to 2 Years

Vacancy :

2 - 4 Hires

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