Call Center Associate Job in Kg Information Systems Private Limited

Call Center Associate

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Job Summary

    Job description:

  • The Call Center Associate (Agent) is primarily responsible for making or attending customer calls to sell products or services.
  • The position requires understanding of communicating with customers
  • Possess great organizational skills and be able to multi-task and prioritize in high-volume, fast-paced environments

    ROLES & RESPONSIBILITIES:

  • Making calls / attending customer calls to sell products or services
  • Gains and updates job knowledge by studying new product descriptions and participating in training programs
  • Responsible for ensuring productivity metrics and quality
  • Contribute towards achieving company goals and objectives

    REQUIREMENTS:

  • Freshers or candidates with no prior international call center experience can apply
  • Candidates should have excellent English communication skills with neutral accent
  • Willingness to work for sales campaigns (inbound & outbound processes)
  • Willingness to work in flexible rotational night shifts including late night shifts
  • Willingness to work with rotational weekly offs
Experience Required :

Fresher

Vacancy :

2 - 4 Hires