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BriefCase

Support & Implementation Engineer Job in Kameda Infologics Pvt Ltd

Support & Implementation Engineer

Kameda Infologics Pvt Ltd 4+ weeks ago
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Job Summary

Job Title:Support & Implementation EngineerJob Code: IE 004Job Description

  • Interacts with Project Managers and external customers to plan and coordinate Products implementations.
  • Participate in Product installation and updates remotely or on the WebEx with customer.
  • Keep track of every install and updates at customer environment in CRM.
  • Engage with Project Manager and Solution Consultant on internal weekly meeting or with customers.
  • Involve in troubleshooting of products with the Help Desk when called for assistance.
  • Prepares documentations for the product development.
  • Represents Kameda Infologics through professional interactions with all internal and external clients.
  • Serves as a client advocate through product and implementation improvement collaboration.
  • Increases and maintains technical knowledge related to our Products.
  • Should be proficient in resolving SQL database issues in the client environment will be added advantage.
  • Knowledge on network would be added advantage.
  • Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate.
  • Ready to work on weekend or nights at the time of Go Live of projects implementation.
  • Technical training/experience in computer hardware and network components will be added advantage.
  • Excellent communications skills and a great deal of patience.
  • Training and/or related experience in a technical support environment.
  • Open for traveling.

Preferred Skills

  • Education background: BE, MHA, MBA. MCA
  • Experience: 2 to 5 years. Freshers may also apply.
  • Microsoft or related training for MS Access, Windows 2008, 2012, and SQL Server 2005/2008/2012 will be added advantage.
  • Exposure to Healthcare IT Domain is an added advantage
Experience Required :

2 to 5 Years

Vacancy :

2 - 4 Hires

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