Customer Support Engineer-in-sl Job in Lobo Staffing Solution
Customer Support Engineer-in-sl
Lobo Staffing Solution
4+ weeks ago
- Thiruvananthapuram, Kerala
- Not Disclosed
- Full-time
Job Summary
Position: Customer Support Engineer (on Third Party Payroll position)
Candidates with below qualification & experience
1) Diploma / BE in Electrical & Electronics/Electronics & communication
2) Hands on experience on Electrical/Electronic field - Maintenance or Commissioning.
3) Experience in troubleshooting
4) Good communication skills.
5) Understanding of Electrical schematic
6) Prepare for Corrective maintenance and breakdown activities.
Job responsibilities
- Assist in corrective and preventive maintenance as well as other after-sales technical support solutions.
- Respond to customer complaints.
- Support evaluation and resolution of problems of the customer.
- Assists in installing the equipment.
- Assist in analyzing and review of findings to determine the solution to the problem that the customer requirements.
- Works alongside technical sales engineers; offers customer training for the product; repairs, tests and maintains equipment.
- Monitors performance of the product. Maintains product manuals.
- Provides customers with regular reports and feedback on their service requests.
- Develops and maintains relations with customers.
Experience Required :
2 to 5 Years
Vacancy :
2 - 4 Hires
Similar Jobs for you
Help us improve TheIndiaJobs
Need Help? Contact us