Assistant Manager Customer Relationship Management Job in J Mitra & Company Pvt. Ltd.
Assistant Manager Customer Relationship Management
- New Delhi, NCT
- Not Disclosed
- Full-time
- Permanent
Job responsibilities
Assistant Manager - Customer Relationship Management
Headquarter: - New Delhi
Reporting Manager: - Managing Director
Purpose of the Position: The purpose of the position is to coordinate with our channel partners for performing a number of operational and administrative tasks.
The position is required to track all open tasks and ensure closure or compliance of the same.
Job Responsibilities:
1. Generation of Leads and qualifying the leads.
2. Addition of new customers / product information into the CRM system, if data isn t available.
3. Call existing customers and distributors and close the issues, if any in- coordination with sales team.
4. Escalate any complaints.
5. Any other task assigned by the Reporting Manager
The responsibilities may be reviewed / added as per company requirements from time to time.
Qualification :
Education
UG:B.A in Any Specialization,B.Sc in Any Specialization
PG:MS/M.Sc(Science) in Any Specialization,M.A in Any Specialization
Doctorate:Doctorate Not Required,Any Doctorate
8 to 10 Years
2 - 4 Hires
