Manager Job in Iron Buzz Tattoos

Manager

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Job Summary

Your day-to-day:

  • Manage customer queries adhering to a daily schedule that includes a mix of: Phones, three (3) simultaneous chats, and emails ensuring clients have a quick response time with same-day replies

  • Delight our customers. You ll pull out all the stops to deliver a memorable experience (in a I can t wait to tell my friends about this fabulous service way)

  • Research social media platforms and generate reports for the same.

  • Additional store manager duties as needed

We d love to hear from you if you have:

  • Proven track record in managing teams; distributed teams a plus

  • Excellent oral and written communication skills in English and Hindi. Not only will you talk to people on the phone, you ll communicate with our customers in writing as well.

  • Must have a friendly and welcoming nature.

  • Self-starter, who can work independently and enthusiastically to ensure customer success

  • Highly organised and detail-oriented

  • Applicants who are enthusiastic about the Tattoo business is a plus.

Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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