Customer Success Associate Job in Infeedo Tech Pvt Ltd
Customer Success Associate
- New Delhi, NCT
- Not Disclosed
- Full-time
- Permanent
Customer Success Associate
Job description
As a Customer Success Associate at inFeedo, you will play a definitive role in impacting the customer s experience by facilitating adoption and usage. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements and working with internal teams to cater to their needs and expectations.
No. of positions: 2
What will you be doing?
This role offers exciting opportunities to interact with some senior industry leaders and build long-lasting customer relationships that create deep customer satisfaction and product adoption. Go for the extra mile, by not only solving their issues but delighting them with your simple, efficient, and caring communication.
Who will you work with?
Sam, Palash, Tanmaya, and of course the rest of the jovial inFeedo team.
Requirements
Is this you?
- Experience: 1+ years of work experience in an analytical role. The CSA should have spent time doing technical/ product support and preferably have project management experience.
- Qualification: Degree in Technology, Engineering or Computer Science
- Critical Skills: Excellent communication, presentation, analytical skills.
- Hands-on experience with Google sheets, Microsoft Excel.
- If you know Microsoft SQL and have exposure working with integrations, that will be a bonus :)
Brownie Points
What happens after you apply?
Our expectations before you click Apply Now
- Read about inFeedo and Amber
At any step, if things don't work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future. :)
We are an equal opportunity employer and value diversity at inFeedo. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or education.
[Attitude>Skills>Education]
Keywords: HR Tech, SaaS, Customer Success, CSM, Renewals, Customer Relationship Management, Communication, Automation focus.
Fresher
2 - 4 Hires