Sap Payroll And Successfactor/senior Software Engineer Job in Hsbc

About the Role

Join HSBC and take the next step in your career as a Senior Software Engineer. At HSBC, we offer opportunities, support, and rewards to help you fulfill your potential and take your career in exciting new directions. As one of the largest banking and financial services organizations globally, we operate in 64 countries and territories, providing you with the chance to grow in an international, dynamic environment.

In this role, you will be responsible for providing functional support to the HR system globally, assisting in payroll processing, troubleshooting, and working with various teams to resolve issues. Your expertise will play a key part in maintaining system efficiency and supporting business operations.

Key Responsibilities

• Provide global functional support for payroll and HR system tasks, including troubleshooting payroll issues and assisting with production payroll processing.
• Analyze payroll issues, prepare detailed reports, and collaborate with technical teams to facilitate defect resolution.
• Maintain and update payroll manuals, SOPs, and KBAs to ensure relevance and accuracy.
• Prioritize daily tasks and assist team members in troubleshooting and technical issue analysis.
• Promote process improvement initiatives to enhance efficiency and reduce errors.
• Standardize processes across regions within Tier-2 BAU support.
• Identify risks in BAU processes and propose proactive solutions.
• Support shift work, including weekend coverage, as required.

Requirements

To be successful in this role, you should have:

• Fluent spoken and written English communication skills.
• Strong understanding of SAP HCM Personnel Administration, Info Types, and Payroll Configuration.
• In-depth knowledge of the EC-Payroll calculation process, including payroll clusters, retro-calculation, taxation, and claims processes.
• Experience providing support to SAP HCM/Payroll in a multi-country payroll processing environment.
• Familiarity with SuccessFactors EC Payroll, EC Time Management, and EC Integration Center/ORD Reports.
• Knowledge of integration between EC and ECPY and experience resolving employee master data replication issues is a plus.
• SAP Payroll localization knowledge for countries like Mexico, USA, UK, MENA, HK, and China is highly desirable.
• Ability to build strong client relationships and share knowledge with the team.
• Proficiency with Microsoft Office (Excel, PowerPoint).
• Basic knowledge of monitoring tools such as Splunk and Control-M for integration monitoring is advantageous.
• Understanding of file transmission and transformation in integration environments.
• Experience with system health checks and troubleshooting HR applications.