Regional Senior Payroll Specialist (apac) Job in Bristol Myers Squibb

Position Summary

The Payroll Specialist will ensure the accurate and timely delivery of payroll services in compliance with organizational policies and legal requirements. This role will manage day-to-day vendor activities, address payroll inquiries, and support the delivery of payroll operations. As part of the BMS HR Shared Services Delivery Model, the role will collaborate with multiple stakeholders and outsourced providers, primarily covering India.

Key Responsibilities

• Oversee and implement processes to ensure accurate and timely payroll delivery.
• Provide Tier 2 support by addressing and resolving payroll-related inquiries.
• Participate in governance processes to analyze and approve payroll requests and projects.
• Coordinate with outsourced service providers to ensure alignment with policies, programs, and payroll processes.
• Monitor vendor performance to ensure service level agreements (SLAs) are consistently met.
• Investigate, resolve, and respond to queries raised by employees, HR, and third-party vendors.
• Assess and implement process adjustments required due to HR policy, regulatory, or compliance changes.
• Develop and execute practical implementation plans for HR service delivery, considering local regulations and unique business needs.
• Proactively maintain and grow technical knowledge in specialized areas, staying up-to-date with current trends and best practices.
• Manage relationships with payroll and benefits vendors to ensure smooth, compliant operations.

Desired Qualifications and Experience

Must-Have Requirements:

• Bachelor s degree in Human Resources, Accounting, or Finance.
• Minimum 5 years of APAC Payroll experience (Singapore, Hong Kong, Thailand, Malaysia, or other APAC regions), including exposure to time and attendance systems.
• Proven experience in a Shared Services environment and with third-party service providers.
• Comprehensive knowledge of Payroll, Payroll Tax, Payroll Accounting, and related end-to-end processes.
• Strong technical expertise in SAP Payroll, including integration with Organizational Management, Personnel Administration, and SAP Finance.
• Excellent organization and multitasking skills, with a track record of meeting or exceeding deadlines.
• Strong oral, written, and interpersonal communication skills.
• Self-starter with the ability to work independently and with minimal supervision.
• Ability to influence others through collaborative working relationships.
• Flexibility and adaptability to work in a fast-paced, complex, and change-oriented environment.

Ideal Candidate Would Also Have:

• Experience using Workday HCM.