Global Account Manager, India Job in Hp
Global Account Manager, India
Hp
18 hours ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
Job Summary This role is responsible for creating and executing strategic account plans to expand the organization's presence within enterprise accounts. The role builds strong client relationships, collaborates with stakeholders to execute complex deals, and surpasses revenue targets by leveraging industry knowledge for new opportunities. The role analyzes performance data, resolves customer issues, and delivers insights for solution improvement. Responsibilities Formulates and implements strategic account business plans aimed at expanding the organization's footprint within the accounts, fostering favorable results through adept management and regular reviews. Builds strong professional relationships with clients maintaining a high level of customer loyalty and developing a deep understanding of their unique needs. Collaborates with internal and external stakeholders to execute account business plans and support complex deals. Engages with partners to improve win rates and delivery; meets and/or exceeds revenue and margin quotas. Leverages industry knowledge to identify and pursue new opportunities in existing engagements resulting in profitable revenue growth for the organization. Takes ownership of complex customer issues, collaborates with internal teams, and ensures timely resolution, maintaining a high level of client satisfaction. Analyzes account performance data, tracks key performance indicators, and provides data-driven insights to clients for continual improvement. Leads contract renewal negotiations, manages pricing discussions and secures contract extensions while ensuring favorable terms for both parties. Provides guidance and mentorship to junior account managers, assisting in their development and growth within the organization. Education & Experience Recommended Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 7-10 years of work experience, preferably in customer relationship management, account management, or a related field. Preferred Certifications NA Knowledge & Skills Account Management Business Development Business Planning Business To Business Cross-Selling Customer Relationship Management Finance Market Share Marketing Merchandising Product Knowledge Sales Management Sales Process Sales Prospecting Sales Strategy Sales Territory Management Salesforce Selling Techniques Upselling Value Propositions Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact & Scope Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Complexity Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Qualification : Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline
Qualification : Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline
Experience Required :
7 to 10 Years
Vacancy :
2 - 4 Hires
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