Lead Process Trainer- Outbound Process Job in Hexaware Technologies Ltd

Lead Process Trainer- Outbound Process

Hexaware Technologies Ltd 4+ weeks ago

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Job Summary

1. Engage and influence units in driving Training and Development initiatives
2. Engage units to co-create Training and Development programs/plans
3. Design, plan and execute specific unit requirements including domain and skill certification
4. Roll out and drive training need analysis
5. Facilitate scheduled and adhoc training delivery
6. Support customization of modules as per units requirements
7. Identify and coordinate with vendors/institutes to provide external training programs as per units requirement
8. Drive and support MDP initiatives
Provide inputs for development/enhancement of modules
9. Ability to support multiple project roll outs
10. Ensure client satisfaction, leading to high scores in VOC