Functional Lead Job in Hcl Technologies Ltd
Functional Lead
- Pune, Pune Division, Maharashtra
- Not Disclosed
- Full-time
Job description:
Minimum 8+ years experience in SAP SD Configurations. Experience in SD Module - Implementation/Roll-out/AMO Preferred Exposure in large-scale system development Exposure in working with Global Template documents Exposure in designing application interfaces SAP SD /OTC configuration experience in implementation and support projects Well versed with the business process of the projects he has worked on. Expertise with the integration aspects of SAP-SD module with other functional modules FI, MM, PS, PM, WM and PP. Having good skills in analyzing, documenting & designing, technical and functional specs of the processes. Technical Expertise in SAP SD 1. Strong in OTC business process 2. Contract Management ( Billing plans / pricing /Output determination, Revenue Recog) 3. Make to Order 4. Make to Stock 5. 3rd party process 6. Service Order process / P.O Process. 7. Delivery & Billing. 8. Pricing 9. Return Process 10. Rebate 11. Intercompany Sales 12. Availability Check and TOR 13. Shipping and packing 14. Basic functions like Material Determination, Material Listing and Exclusion and Cross selling. 15. Consignment Process 16. Credit Management
- To monitor and track ticketsorchange requests and manage SLAs.
- To work towards continuous improvement , perform root cause analysis and act as a point of escalation for complex and high-priority customer issues, ensuring timely resolution and maintaining high levels of customer satisfaction.
- To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations
- To develop and guide the team members in enhancing their technical capabilities and increasing productivity
Qualification : B-Tech
7 to 9 Years
2 - 4 Hires
