Desktop Support Engineer-l1 Job in Futuresoft Solutions Pvt. Ltd.
Desktop Support Engineer-l1
Futuresoft Solutions Pvt. Ltd.
4+ weeks ago
- Kolkata, West Bengal
- Not Disclosed
- Full-time
Job Summary
Installation, maintaining and attending day-to-day user's problem calls Installation and updating of Desktop operating system and other software Install, Configure & maintain e-mail clients Troubleshooting of operating systems (Windows XP, Windows 7 etc.) Troubleshoot & Resolve Operating System issues. Troubleshoot & Resolve any client level application. Testing of computers and ensuring that computer systems are functioning properly. Physical setting up of computers and software system installation for various computer applications and programs Remote Software/Desktop troubleshooting Support on windows networking (wired and wireless) File and printer sharing services. Client level Antivirus and troubleshooting Installation, configuration and troubleshooting of printers, scanner and peripheral devices. Daily monitoring of devices such as printers etc., as per checklists. Qualification :Under Graduate/Graduate or any Technical Degree/Diploma Certifications : MCP/MCSA/MCSE Experience : Minimum relevant experience of 12 months Communication Skills: Should be able to understand and write correct English
Desktop Support Engineer-L1
Kolkata, West Bengal, India
Job Description
Title: Desktop Support
Level: L1
Job summary: To provide first level support on Desktop, OS and hardware adhering to SLA defined.
Job tasks & responsibilities:
Job Specification:
Supervision: L2 Engineer/Site In charge /Helpdesk Manager
Working Environment: 24*7, 9 hours /day, 6 days in a week
Required Skills
dektop support
Experience Required :
1 to 2 Year
Vacancy :
5 - 10 Hires
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