Manager, Operations & Client Support Job in Flexing It
Manager, Operations & Client Support
- New Delhi, NCT
- Not Disclosed
- Full-time
Manager, Operations & Client Support
We are looking for an Operations & Client support Manager to join our team. Some of the qualities we are looking for are: Self-starter with high energy some experience in a fast-growing startup will be a plus Solid analytical and problem-solvingskills Proficient with MS Excel and Power Point 6-10 years of relevant work experience, preferably in a B2B setting Sales and/or Account Management experience with large corporates is a must Strong communication and inter-personal skills Personal and professional integrity Key responsibilities: Client support for projects o Understanding requirements of organizations and guiding associates on leveraging the platform to find the perfect fit consultants (guidance on ideal profile, making optimal use of the technology) o Reviewing the shortlist of consultants for a project and sharing those with the client o Supporting associates where needed on consultant interaction for negotiation on fees etc o Staying in touch with clients for query resolution and any support required Account management & BD support o Own and build strong relationships with key clients assigned. This will include staying in regular touch with clients, updating them on new products and services o Thinking through ideas to expand Flexing It s work in each key account mapping businesses where we aren t present, identifying priorities for the client o Develop quarterly and monthly plans by client and take ownership for revenue targets for the assigned accounts o Represent Flexing It externally and undertake calls and presentations with new clients o Drive targeted BD initiatives - by sector or by client type over and above key account management responsibilities
Your 4 Step Guide to Career Success
