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BriefCase

Associate Customer Project Specialist, Manufacturing - Us Shift Job in Fictiv

Associate Customer Project Specialist, Manufacturing - Us Shift

Fictiv 3 weeks ago
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Job Summary

The Role:

As an Associate Customer Program Manager, you will play a crucial role in ensuring customer satisfaction and driving project success. You will work closely with customers, manage manufacturing orders, and collaborate with cross-functional teams to deliver high-quality products on time.

Responsibilities:

  • Manage customer relationships and resolve issues to ensure a seamless experience.
  • Oversee manufacturing orders and prioritize customer requests.
  • Communicate effectively with customers, engineering, design, manufacturing, and logistics teams.
  • Collaborate with sales and operations to ensure successful project delivery.
  • Manage projects with a focus on scope, budget, and timeline.
  • Identify improvement areas and drive process enhancements.

Qualifications:

  • Bachelor's degree in engineering or equivalent with 3-6 years of relevant experience.
  • Proven experience working directly with US-based customers.
  • Excellent communication and empathy skills.
  • Fluency in written and spoken English.
  • Accountability and self-starter mindset.
  • Basic project management and operations knowledge.
  • Ability to work overnight shifts.

About Fictiv:

  • Transforming Hardware Development: Fictiv's platform is revolutionizing the way products are designed, developed, and delivered.
  • Global Network: We have a global network of manufacturing partners and a team with deep expertise in hardware and software.
  • Inclusive Culture: We value diversity and encourage applications from all backgrounds.

Join the Fictiv Team:

If you're a passionate and results-oriented professional looking to make a significant impact on the hardware development industry, Fictiv is the place for you. Join our growing team and be part of a company that is shaping the future of manufacturing.


Qualification :
Bachelors degree in engineering (or equivalent) and 3-6 years of relevant experience in a fast-paced operations environment with a customer service focus, preferably within a manufacturing company.
Experience Required :

3 to 6 Years

Vacancy :

2 - 4 Hires

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