L2 Support Engineer Job in Estel Technology

L2 Support Engineer

Estel Technology 4+ weeks ago

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Job Summary

At least 3.5 years in Application/ Production support and System Administration area.
Sound Knowledge in Linux Operating system, services & utilities
Experience in Server Management, Backup, with the help of the tool provided. Any proactive monitoring tools i.e. open view, Tivoli, Big-brother, Ngaios etc will be added Advantage.
Should have working knowledge in performance tuning, Apache and web applications (JBOSS/ Tomcat) etc.
Interpersonal sensitivity and customer responsiveness with good spoken and written Communication skills, team working skills & require shift operations.
Advance Knowledge on UNIX shells & Perl scripting.
Adhere to SLA response and resolution times and ensure cases are regularly updated
Proactive follow up and involving with development & QA team
Experience on Server Performance Analysis & Capacity Management
Preferred Certification in Linux flavor. Certification can be compromised provided candidate is having good technical knowledge.
Scripting is must which should be hands on as they will be challenged on the scripting approach based on the use case.
Preferred experience from Telecom or Banking Domain
Working Knowledge of SMSC/IN/Bank Switch & Other telecom/Banking system -Preferred
Working knowledge of database (SQL/My SQL/Informix/Oracle).
Should be capable to handle the customer & projects implementation

Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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